Blindspares Online.com

sales@blindspares.co.uk

Returns

RETURN POLICY

We sell both stock items and made to measure items, please see the correct return policy below for your item...

STANDARD STOCK ITEMS - DAMAGES - we will replace any goods received by the customer in a damaged condition, any damages should be reported to us by email within 5 days of receipt of the goods. RETURNS - we accept returns within 7 working days of receipt of goods. The buyer is responsible for the return postage. The buyer should notify us via email that they are returning the goods.
Refunds or replacements will be sent within 5 working days of receipt of returned goods.

MADE TO MEASURE ITEMS - DAMAGES - Provided that the customer has not accepted the goods from the carrier as "In Good Condition" we will replace any goods received by the customer in a damaged condition, any damages should be reported to us by email within 5 days of receipt of the goods. The buyer is responsible for the return postage.
Refunds or replacements will be sent within 5 working days of receipt of returned goods.
We always recommend that customers should sign for parcels as “UNCHECKED” this will allow us to claim from our carriers for any damage that you might later find. If you just sign for the parcel and do not write “UNCHECKED” you are accepting that it has arrived in good condition and we cannot be held responsible for any damages discovered later.

RETURNS - for goods that are made to measure to the customer's specifications we cannot accept responsibility for items that do not fit due to incorrect information given when ordering, or for any subsequent change of mind by the customer and refunds will not be given (however please contact us as we always try to help put things right at minimal cost).

Blindspares Online
Unit 5,
Whitehill Park Ind Est
Weobley
Herefordshire
HR4 8QE

01544 318488